Refund Policy

At ProReachTools, we want you to be completely satisfied with your purchase. If you are not satisfied, we're here to help.

Returns

You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Late or Missing Refunds

If you haven't received your refund after 10 business days, please first check your bank account, then contact your credit card company. If you still have not received your refund, please contact us at: contact@proreachtools.com

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at contact@proreachtools.com

Non-Refundable Items

Certain items are non-refundable, including downloadable digital products and gift cards.

Shipping Costs

Return shipping costs are the responsibility of the customer. Original shipping costs are non-refundable.

Contact Us

If you have any questions about our Refund Policy, please contact us at: contact@proreachtools.com